Using Case Studies to Boost Your Web Design Business

In the world of web design, social proof has the power to captivate visitors and leave a lasting impression on potential clients. Case studies are an impactful medium to showcase your skills, expertise, and successful projects. They provide concrete evidence of your ability to deliver results and solve real-world design challenges. Through case studies, you can demonstrate your value, build trust with potential clients, and earn additional business. 

The benefits of web design case studies

Before diving into the key elements of a case study, it’s important to understand how regularly updating your portfolio can benefit you. The following are benefits of sharing case studies on your website. 

1. Boost SEO

Case studies are relevant and unique content that showcase your web design services. They are also engaging and informative, both of which are considered valuable to search engines. When creating case studies, you share keywords that are relevant to the industry. Search engines then associate those words with your site, potentially increasing its visibility to potential clients. 

2. Improve landings-to-leads ratio

Sharing examples of your work helps clients envision how you could design their project and solve their web design problems. This encourages them to hire you by highlighting your ability to address challenges, understand client needs, and exceed expectations. 

3. Increase your rates

By showcasing successful projects and the positive outcomes achieved for past clients, you quickly reveal your value as a web designer. Paired with evidence of your skill, problem-solving abilities, and authentic approach to design, case studies offer justification for charging a higher rate for services. When a client sees what you're capable of, they may be more willing to make the investment in your services because they can see what they’d be paying for.

4. Communicate your process

Case studies give you the opportunity to share your design process from start to finish. You can outline the various stages of a project, including research, planning, designing, and execution. By explaining your design methodology, you can help potential clients understand your approach and show them actual results.

Case studies can help people who have never worked with a designer to understand my process. It onboards them before they even contact me.
— Elena Potter

How to create a web design case study

Web design case studies should be simple and straightforward. Present them in a visually appealing and readable format so potential clients can best grasp the project’s details and understand your capabilities. Most case studies include five key parts:

1. The brief

Once you’ve selected a successful past project, you’ll want to introduce it by sharing the client’s name, industry, and the goal of the website (what you were hired to do). This overview should also include any historical context that offers insight into the background of the project and the problems you were asked to solve. 

2. Your approach

Outline the design process you followed during the project from initial research to final implementation. Describe the steps you took to solve the brief, the different design or development problems you encountered and how you approached solving them, and any moments or challenges that caused you to change directions. You can also include the project’s duration as well as the platform you used to build the website.

3. Results

Show off the measurable results of your work. This includes improvements to website traffic, conversion rates, user engagement, subscriptions, sales increases, revenue figures, and more. You can also include more qualitative (and authentic) results such as a testimonial from your satisfied client.

4. A visual

Present the final design by sharing screenshots or images that showcase the website’s layout, color scheme, and typography. Explain your thought process behind your design choices, including how they aligned with your client’s brand and goal for the website.

A visual element is really important. Make sure screenshots and mockups are included in addition to the ability for users to click through and visit the websites you reference.
— Tom Locke, Noughts & Ones

5. Learnings

Conclude the case study by reflecting on the project and sharing valuable insights and learnings from the experience. This demonstrates your commitment to improving and growing your skills as a web designer.


Want more?

Check out Squarespace Circle, Squarespace’s program for professional web designers, developers, digital entrepreneurs, and creatives. Along with exclusive content, discounts, and other perks, Circle brings professionals together from all across the globe to exchange advice while connecting with new clients and collaborators.


Arianna Frederick

Arianna Frederick is a content associate at Squarespace. In addition to managing the Circle blog, she develops top-of-funnel content for creative professionals and Circle members.

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