Become a Squarespace freelancer with this five-step guide for new web designers. Learn to brand yourself, price your services, and land your first paid client.

Before you fire a difficult client, look at what the project is asking for. Puno shares how proactive empathy, clearer communication, and a flexible process can turn client friction into stronger creative leadership.

A web design business isn’t built on grinding harder. It’s built on knowing where your time actually goes. Puno shares the systems, delegation approach, and honest conversations that took her from overwhelmed to working on her own terms.

A portfolio isn’t about volume, it’s about direction. Puno walks through how to choose which work to show, what to do when you don’t have the right pieces yet, and how to turn any finished project into a case study that earns client trust.

Client ghosting happens at every stage—before the project starts, mid-feedback, and after the work is live. Puno shares the exact follow-up sequence she uses at each one, plus the contract language that means you rarely have to chase twice.

Puno left a six-figure UX director role with no freelance network and no clients—and made $100K in her second year building Squarespace websites. In this column, she breaks down how she found clients, raised her rates, and built a workflow that runs on about 15 hours a week.

As ecommerce expands, tax compliance becomes crucial for web designers. Learn about tax complexities, nexus laws, and best practices to manage these requirements effectively from Avalara.

Knowing whether to charge sales tax for web services can be tricky. We partnered with QuickBooks on this guide to help you decide whether you should collect sales tax from your clients in 2025.

Freelancing as a web designer comes with a lot of benefits. Learn about the 10 business expenses you can deduct from your income to reduce your tax liability in 2025.