Client onboarding sets the tone for every web design project, from first contact through kickoff call. This checklist walks you through the process, from signed proposal to project start.

Navigate feedback from multiple stakeholders on web design projects. Learn how to clarify roles, keep the process visible, and turn conflicting input into better results.

Improve web design client communication with 10 practical tips, from branding to offboarding. Set clear expectations and leave a lasting impression along the way.

Before you fire a difficult client, look at what the project is asking for. Puno shares how proactive empathy, clearer communication, and a flexible process can turn client friction into stronger creative leadership.

A web design business isn’t built on grinding harder. It’s built on knowing where your time actually goes. Puno shares the systems, delegation approach, and honest conversations that took her from overwhelmed to working on her own terms.

Client ghosting happens at every stage—before the project starts, mid-feedback, and after the work is live. Puno shares the exact follow-up sequence she uses at each one, plus the contract language that means you rarely have to chase twice.

Reconnecting with past clients is one of the simplest ways to grow your web design business without starting from scratch. Learn how to identify who to reach out to, what to offer, and how to turn a check-in into your next project.

Circle partners bring specialized skills and creativity alongside the experience to transform ideas into visually appealing and functional websites. Learn the benefits of working with a Circle partner and the phases of web design project.

Squarespace has announced four new website plans designed to better align with its ever-expanding suite of professional tools and features. Learn how to discuss these plans with web design clients.

Discover the services the global Squarespace Circle community offers and how they deliver them to clients, based on our State of the Web Design Industry 2026 report.

Community building can be a highly effective sales funnel for landing your next client. Learn how to start building a community, turn your community into a source of revenue, and convert community members into clients.

Web designers are haunted by common website problems. Learn how to improve client websites by identifying and solving these spine-tingling issues.

Christy Price moderates a panel with Aaron Soto, Kristine Neil, and Risha Chesterfield as they share methods for helping clients earn more money. They offer real examples, pitch language, and tips for integrating revenue-building into your process.

Learn how to grow a solo Squarespace practice into a multi-location studio with the support of a strong team. Louise Everarts de Velp shares her project management workflow, pricing model, and templates that keep projects running smoothly.

Consistent client retention is key to both financial stability and sustainable growth. Meirav Dulberg shares the tried-and-true methods for client retention that have sustained her business for the last 15 years.

Learn how to turn content collection from a major headache into a seamless client experience. Ben Manley shows you how to go from endless revisions to launch-ready sites in a day, and how to transform client support into recurring revenue.

Christy Price and Will Myers bring the Somewhat Useful podcast on the road to Circle Day. In this conversation with two Squarespace Experts and educators, discover essential Squarespace tools and features that will revolutionize your workflow.

Take a comprehensive look at the current web design landscape and learn actionable insights to build sustainable web design businesses that help your clients succeed.

As a web designer, you’ll encounter an array of objections from prospective clients. Learn tips for skillfully addressing and overcoming common client objections.

This guide provides advice on handing finalized websites over to clients. Learn all about site management, billing, domains, block configurations, and more.